Curbside Concierge

Curbside Concierge is the easy, convenient way to get all your books, audiobooks, DVDs, tools, supply kits, and more! 

To get started, visit our catalog to find the item(s) you want. Once you know what you want to check out, reserve them by clicking the “Hold Request” button. Bundles can also be picked up through Curbside. Request a Bundle here.

When you get notified that your items are ready for pickup, grab your library card, and head on over to your branch! Follow the signs out front to the designated curbside pickup area.

Visit Our Catalog

Find the item(s) you want, and reserve them by clicking the “Hold Request” button. Pickup is available at the branches listed below.

To Pickup via Curbside Concierge

Pickup is available at the branches listed below from 9:15 am – 5:45 pm.

Main/Downtown
423-643-7736

South Chattanooga
423-643-7780

Northgate
423-643-7785

Eastgate
423-643-7773

Follow the signs out front to the designated curbside pickup area. If you do not see a sign, just park anywhere you want.

Park and call the number listed for your location. Please be prepared to provide a description of your vehicle and any special needs you may have. If you do not have a cell phone, please call your pickup location before you leave home, and our staff will schedule a time for you.

When staff approach your vehicle, please show your library card or photo ID so we can verify your identity, and then pop your trunk. Staff will place your holds in your trunk and close it for you. If you don’t have a trunk, we can place it in your backseat.

  • Please do not hand items to library staff to be returned. Any items you wish to return must be placed in the library book drop.
  • If you are walking or biking to pick up your holds, just call the number, and we’ll meet you outside. 
Skip to content