Welcome to our Fiscal Year 2021 Annual Report. This report covers July 2020 – June 2021, a year that involved the pandemic, elections, and a census. Those alone would make for a challenging year, but for us at the Chattanooga Public Library, we saw it as a year to expand now and into the future.
As a library that strives to provide services worthy of a highly connected, rapidly changing, and often unpredictable world, we saw many transformations throughout our system. From establishing services that grew out of our pandemic response to hiring a diverse pool of new staff, we have expanded what the Chattanooga Public Library means to our city.
If you don’t know what the future holds, you might as well go ahead and invent it. As you read through our FY’21 report, I hope you see our vision for the future.
Accessibility, Inclusivity, and Diversity
Education and Intellectual Freedom
Enhancement of the Quality of Life
Innovation and Responsiveness
Programs with a Purpose
1001 Broad St.
278 Northgate Mall Drive
5705 Marlin Road
925 West 39th Street
1305 Dodson Avenue
Check out how we did this year compared to last fiscal year.
Our collections contain all physical and digital materials available for checkout, including books, DVDs, tools, audiobooks, ebooks, and streaming entertainment. The COVID-19 closure decreased our physical circulations but increased our digital circulations.
|Physical Materials Owned||209,615||200,625|
|Physical Materials Circulated||782,815||573,260|
|Digital Materials Owned||562,465||566,086|
|Digital Materials Circulated||176,438||207,671|
|Total Materials Owned||772,080||766,711|
|Total Materials Circulated||1,136,321||780,931|
Our community is you, our borrowers, our students, and our volunteers.
|Young Adult Borrowers||38,029||38,180|
|HCDE Students with Cards||35,416||29,157|
Our COVID-19 closure impacted the number of visitors and services we offered, but we did see a big increase in people who needed public computer access during the pandemic.
|Passport Services Revenue||$62,691||$1,920|
|Public Computer Sessions||70,210||95,159|
|Public Computer Minutes Used||3,687,180||4,917,696|
|Visitors - Eastgate||64,267||3,266|
|Visitors - Downtown||145,125||6,633|
|Visitors - Northgate||69,747||3,499|
|Visitors - South||26,713||1,494|
|Visitors - Avondale*||16,783||0|
|*Note: Avondale was closed along with the City Community Center through FY’21.|
|Visitors - Total||322,635||14,892|
Our programming events support Hamilton County Schools’ curriculum and promote literacy, technology, science, lifeskills, art, music, and inclusivity. The COVID-19 closure did reduce the number of in-person programs, but our digital programs reached new, bigger audiences.
|Child (0-4) Events||1,521||948|
|Tween & Teen Events||373||598|
|Tween & Teen Attendees||6,276||8,465|
|All Ages Events||264||147|
|All Ages Attendees||9,824||14,041|
While our Main Library was built before the Americans with Disabilities Act passed, the Library is a place for everyone. During FY’21, we upgraded the main entrance to automatic, sliding doors.
ADA bathrooms were also added to all 4 floors in our Main Library, with an electric adult changing table in our 1st floor bathroom.
FY23 Capital Projects also include an upgrade to the elevators for better accessibility.
We couldn’t operate without the City of Chattanooga, who provides 99% of our funding, nor the grants we receive from the State of Tennessee. Thank you to our local and state representatives for fostering our innovation and giving us the tools to serve our community, even during a pandemic.
Chattanooga Mayor Tim Kelly
Chattanooga City Council Member Chip Henderson
Chattanooga City Council Member Jenny Hill
Chattanooga City Council Member Ken Smith
Chattanooga City Council Member Darrin Ledford
Chattanooga City Council Member Isiah Hester
Chattanooga City Council Member Carol Bertz
Chattanooga City Council Member Raquetta Dotley
Chattanooga City Council Member Anthony Byrd
Chattanooga City Council Member Demetrus Coonrod
Tennessee Secretary of State Tre Hargett
Senator Bo Watson
Senator Todd Gardenhire
Representative Yusuf Hakeem
Representative Robin Smith
Representative Greg Vital
Representative Patsy Hazlewood
Representative Esther Helton
Thank you to all the generous donors who are committed to creating a library for all!
Christian and Rebekah Schlotterbeck
Mary Jane Levine
Meg Crimmins Beene
Will and Sarah Clegg
Jon and Sharon Law
William and JoAnn Wilkerson
Jean & Rick Botto
Michael C. Watson
Colonial Chemical, Inc.
The Weldon F. Osborne Foundation
Geoffrey Sidney Cohn Fund
The Thompson Holdings Foundation
Lillian L Colby Charitable Foundation
Dillard & Associates, LLC
Thank you to all our community partners for sharing our vision of an inspired, connected, and engaged Chattanooga. We look forward to growing with you in 2021 and beyond!